Data protection and data security form an important basis for a trusting relationship with our customers and business partners. With this declaration, Schierle Tour-Explorer provides information on how Schierle Tour-Explorer handles data that is collected, processed or used during your visit to our website www.alpen-trails.ch. By continuing to use the website, you agree to the applicable privacy policy. You can revoke your consent or the further processing of your data by ending your visit to the website.

Responsibility for data processing/contact
Schierle Tour-Explorer is responsible under data protection law for the data processing described in this privacy policy. You can contact us for your data protection concerns and to exercise your rights as follows
Schierle Tour-Explorer
Mülistrasse 16
7076 Parpan
E-mail: alpentrails(at)tour-explorer(dot)ch 

Data collection

Automatic collection of data
When you visit our website, Schierle Tour-Explorer collects, stores and uses general, non-personal usage data such as

•     General information about the browser and operating system
•     Visitor source
•     Browser request
•     Date and time and duration of visit
•     Information on surfing behavior (clicking on banners, downloading files, etc.)
•     IP address
•     Browser add-ons used

This data forms the basis for recognizing trends, carrying out statistical, anonymous evaluations or improving the website. It is not passed on to third parties.

Data provided by you
Based on the applicable data protection regulations (Swiss Data Protection Act and EU General Data Protection Regulation), every person is entitled to protection of their privacy and protection against misuse of their personal data. However, whether and to what extent these laws are applicable depends on the individual case. We comply with these provisions. Personal data that you send to Schierle Tour-Explorer via the forms on the website is treated as strictly confidential and is neither sold nor passed on to third parties. This usage data forms the basis for statistical, anonymous evaluations, so that trends can be identified which we can use to improve our offers accordingly. We reserve the right to disclose the data by law.

If you provide us with the personal data of other persons, we ask you to ensure that these persons are aware of this privacy policy and only share their personal data with us if you are permitted to do so.

Purpose of data processing
We process your data for the purposes explained below. These purposes represent our legitimate interests and those of third parties. We process your data for purposes relating to communication with you, in particular to respond to inquiries and assert your rights and to contact you in the event of queries. We also process data for the processing of contractual relationships, for the provision of our services, for marketing purposes and relationship management as well as for administrative processes.

Links and elements from other websites
There may be links or elements from third-party providers on the website. If you click on or use a link or element of a third-party provider, you leave the sphere of influence of Schierle Tour-Explorer. Schierle Tour-Explorer accepts no responsibility for the content or legal validity of third-party links and elements. If you click on an element of a third-party provider, a connection to the servers of the third-party provider can be established and consequently data about your visit to our website can be transmitted to the third-party provider. Further information on the collection and use of data by third-party providers can be found in the privacy policies of the respective third-party providers.

Active content
Active content (JavaScript) is used on the website to improve our web offering. You can disable active content in the security settings of your browser. However, we would like to point out that in this case you will not be able to use important functions of this website.

Rights of the data subjects
As a visitor to the website, you have the following rights in connection with our data processing, depending on the applicable data protection law:

•     The right to request information from us as to whether and what data we process about you;
•     The right to have us correct data if it is incorrect;
•     The right to request the deletion of data;
•     The right to request that we hand over certain personal data in a commonly used electronic format or transfer it to another controller;
•     The right to withdraw consent where our processing is based on your consent;
•     The right to request further information necessary to exercise these rights.

If you wish to exercise the rights listed above, please contact us in writing. In order to rule out any misuse, we must identify you (e.g. with a copy of your ID, if this is not otherwise possible).
If you do not agree with our handling of your rights or data protection, please let us know. In particular, if you are in the EEA, the United Kingdom or Switzerland, you also have the right to complain to the data protection supervisory authority in your country.

Security of the data
Schierle Tour-Explorer takes appropriate technical and organizational precautions to conscientiously protect your data against loss, destruction, falsification, manipulation or unauthorized access.

Storage location and duration of data processing
Your data is stored exclusively in Switzerland. We process your data for as long as our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes require it or storage is technically necessary.
Updating the privacy policy
This privacy policy is not part of a contract with you. Schierle Tour-Explorer reserves the right to amend this privacy policy at any time.

This privacy policy was last amended on 14.2.2024.

Processor, recipient

We process your personal data with the support of contract processors who support us in providing the services (e.g. web host, e-mail newsletter dispatch service).

Company Conecto, Nikolaus-Gassner-Strasse 38 a, 5710 Kaprun / Austria (web host)
Telephone 0043 6547 8336 / info@conecto.at

Gricon AG, Landstrasse 189, 7250 Klosters
Telephone 0041 (0) 81 410 20 90 / info@griconag.ch (trust office/ tax consultancy)

Graubündner Kantonalbank, Headquarters 7000 Chur
Telephone 0041 (0) 81 256 96 01 (banking with customers)

Hotels according to partner hotel lists

These processors are obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services.

Your personal data will only be passed on to typical economic service providers such as Banks (in the case of transfers to you), tax advisors (if they appear in our accounting), shipping service providers (in the case of shipping to you) and partner hotels (see above) for the purpose of the request.

Contact form

Booking request fields:

Surname
First name
address
Zip Code Residential Address
e-mail
Day of arrival

After submitting the contact form, the personal data you have entered will be processed by the person responsible under data protection law for the purpose of processing your request on the basis of your consent given by sending the form.

There is no legal or contractual obligation to provide personal data. Failure to provide it simply means that you do not submit your request and we cannot process it.

You have the right to revoke your consent at any time by means of written notification without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation.

We use the residential addresses for direct advertising in connection with hiking offers.

The data is further processed, which is compatible with the original processing purpose, on the same legal basis for the purpose of direct marketing in forms that do not require consent, such as the addressed postal mailing of advertising, except for objection. In this case, the data is passed on to the shipping service provider.

You have the right to object to the use of your personal data for direct marketing purposes at any time by means of a written notification. If you object, your personal data will no longer be processed for the purpose of direct mail.

Cookies

This site uses cookies.

Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When visiting a website, the website can place a cookie on the computer of the website visitor. If the user visits the website again later, the website can read out the data from the previously saved cookie and so e.g. determine whether the user has visited the website before and which areas of the website the user was particularly interested in.

You can find more information about cookies at de.wikipedia.org/wiki/HTTP-Cookie

Change the cookie settings

How the web browser handles cookies, which cookies are allowed or rejected, can be determined by the user in the settings of the web browser. The exact location of these settings depends on the respective web browser. Detailed information on this can be called up via the help function of the respective web browser.

If the use of cookies is restricted, all functions of this website may no longer be available.

Server Log File

This website processes the following personal data in a server log file for the purpose of monitoring the technical function and increasing the operational security of the web server on the basis of the predominant legitimate interest of the person responsible (technical security measures): IP, directory protection user, date, time, pages accessed, logs , Status code, amount of data, referer, user agent, host name called

The IP addresses are anonymized. The anonymized IP addresses are deleted after 60 days. Directory protection user information is anonymized after one day.

Error logs that log incorrect page views are deleted after seven days. In addition to the error messages, these include the accessing IP address and, depending on the error, the website accessed.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheater Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of the predominant legitimate interest (analysis of website usage). We have concluded an order data processing contract with Google.

When you visit our website, software is used to establish a connection to Google's servers and data is transmitted to Google's servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by the website user.

This website uses the "IP anonymization" function. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.

According to Google, Google will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

You can find detailed information on the handling of user data on Google Analytics in the Google Privacy Policy www.google.com/intl/de/policies/privacy/ or support.google.com/analytics/answer/6004245 = de.

Deactivate Google Analytics

You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plug-in available under the following link:
tools.google.com/dlpage/gaoptout

You can only prevent Google Analytics from collecting your user data on this website by clicking on the following link. An opt-out cookie will be set which prevents your data from being recorded on future visits to this website:

Facebook Pixel

This website uses Facebook Pixel, a web analysis service provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") on the legal basis of overriding legitimate interest (analysis of website usage). We have concluded a data processing contract with Facebook for this purpose. Some of the data will be transferred to the USA. The data is transmitted to the USA on the basis of the Privacy Shield.

When you visit our website, software is used to connect to the Facebook servers and data is transmitted to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by the website user.

According to information from Facebook, Facebook will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

Facebook may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Facebook.

You can find detailed information on the handling of user data on Facebook in the privacy policy of www.facebook.com/privacy/explanatio.

Your rights

You have the right to information, correction, deletion and restriction of the processing of personal data.

If the legal basis for processing your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to withdraw any consent you may have given to the processing of your personal data. The legality of the processing of personal data up to the point of revocation is not affected by the revocation.

You have the right to object to the processing of your personal data for the purpose of direct mail. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising.

If you are not satisfied with our response to your request, you have the right to lodge a complaint with a competent supervisory authority, for example in your country of residence or at the headquarters of Bike-Explorer in Parpan (right to complain).